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Authors Yi-Jung Chen & Yunshi Liu Pages 105–121 Keywords Gender, Corporate social responsibility, Work engagement, Organizational citizenship behavior, Sensemaking |
How to Cite Chen, Y.-J., & Liu, Y. (2025). Women thrive! Associations among perceived corporate social responsibility, work engagement, organizational citizenship behaviors and gender based on the concept of communion. Management Review, 44(3), 105–121. https://doi.org/10.6656/MR.202507_44(3).ENG002
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Abstract
Purpose – Based on the concept of communion, this study aims to explain the associations among employees’ (perceived corporate social responsibility, PCSR), work engagement, organizational citizenship behavior, and gender.
Design/methodology/approach – The study collected data from 512 dyads of managers and employees via questionnaire survey.
Findings – Employees’ PCSR affects organizational citizenship behavior through work engagement. Further, its direct effects on work engagement and organizational citizenship behavior, as well as the mediating effect of work engagement on the relationship between employees’ PCSR and organizational citizenship behavior, are stronger for women than men.
Research limitations/implications – In the future, other cultures, regions, industries, or job types may be considered as research subjects.
Practical implications/Social implications – This study not only integrates the micro–foundations of CSR research into research on gender but also provides practical recommendations for organizations regarding the antecedents and mechanisms to promote female employees’ work engagement and their contributions to the organization.
Originality/value – This study uses the concept of communion to explain the special effect of CSR on female employees.
